is LOOKING FOR:

Studio assistant

 
April 2025

AS A STUDIO ASSISTANT…

You are a vital part of assisting the management and operations of the Sang Bleu Tattoo Studio. It is important that you are a team player and are sociable, flexible and extremely helpful. It is your responsibility to make sure you take the extra steps to ensure studio management and consultant roles and services at met. Even at busy times, it is the studio assistant’s responsibility to handle the daily operations to make sure all studio procedures are followed and tasks are fulfilled.  Studio assistants should show a willingness to learn new things, follow instructions, multitask, and perform any job large or small. It is the studio assistant’s responsibility to liaise and report to the studio manager and (if appropriate) studio director in an accurate and timely manner whilst demonstrating excellent customer service.   

The studio assistant’s responsibilities:

Policy

  • Ensure day-to-day operations within the organisation adhere to the Sang Bleu Mission Statement and report any issues directly to theStudio Director if this is not being delivered on all levels of the organisations

  • Ensure all day-to-day presence in the studio remains professional and tasks are done to ensure a safe environment for the team, consultants and clients. Report any concerns or issues in an appropriate and timely manner to the Studio Director

  • Follow the Sang Bleu Tattoo Studio open door policies and report any incidents to the Studio Director in a timely manner 

  • Follow and Implement Opening/Closing Procedures and Policies 

Consultants and Guests

  • Assist and help consultants to ensure the services and client session runs smoothly and report any issues immediately to the Studio Director in the first instance policies and protocols are not being followed

  • Assisting consultants with materials and stock for services and assist to ensure consultant schedules run on time

  • Greet new guests and conduct studio tour and rule implementing induction on the first day

  • Ensure Guest Terms and Conditions forms and agreements are complete (including IDs) on the first day

  • If applicable pass on any guest enquires to the Studio Director and as required

Client Service and Care

  • Follow the Sang Bleu Tattoo Studio outstanding level of customer service and care

  • Offer exceptional customer service and care whilst ensuring clients understand and agree their consent to the Sang Bleu Tattoo Studio terms and conditions

  • Follow the open door policy and ensure a safe environment is in place for the client to offer the best experience in our studio. 

  • Greeting Customers, ID-ing customers, customer consent check in, provide forms and encourage Google Reviews (Client Deposit, Client Appointment, Client Terms and Conditions Agreement and Aftercare Forms).

  • Responding To general queries in person and on the telephone  Forward all management enquires to Studio Director

  • Ensure client payments are made at the front desk and put payments in the safe

  • Maintaining and increasing high level standards of customer service

  • Offer and follow the Sang Bleu Tattoo Studio Aftercare policy and terms to clients and report any issues immediately to the Studio Manager and Studio Director. 

  • Report immediately any customer complaints and isolated comments to the Studio Director.

Admin, Accounts and Sales

  • Mange the overall state of the studio aesthetic in all its various forms and ensure implementations adhere to the Company Brand and report to the Studio Director if maintenance work or replacements are required to maintain furniture and fixtures standards

  • Deal with daily sales and expense logging 

  • Maintaining Appointments Calendar Schedule and Shop Floor Tasks Rota

  • Will need to be flexible on working days/hours should the company need to make 

  • Any other general admin and accounting errands for the Studio Director

  • Stock/supplies management weekly

  • Merch fulfillment 

Marketing, Promotions and Digitals 

  • Create engaging and compelling Social Media content (videos and pictures) for the studio  throughout the day and promote the studios, artists and walk-in traffic.

  • Use scheduling tools to schedule posts at optimal times for maximum engagement.

  • Interact with followers by replying to comments and messages in a timely manner.

DETAILS

  • Location: 29b Dalston Lane, London E8 3DF

  • Job Type: Part-Time (Saturdays required)

  • Working Hours: 11am - 7pm

  • Probationary Period: 3 months

 

Interested in joining our team?